COVID-19 Protocols and Precautions

Your safety will always be our priority. Therefore we follow strict protocols and precautions when we meet face-to-face:

  • We'll send a COVID-19 screening form via e-mail for you to complete and sign just before visiting our office.
  • We’ll postpone our meeting if we have any symptoms of COVID-19 and we kindly ask that you do the same.
  • Contactless check-in is available at our Kiosk in the main waiting room using your cell phone. The kiosk is disinfected after each visit.
  • We'll take your temperature at the beginning of the appointment. 
  • We’ll schedule all appointments with enough time  for disinfecting and cleaning the office before seeing the next patient.
  • We'll follow strict standards for disinfecting all equipment and surfaces.
  • We'll wear a mask during the appointment and we strongly encourage everyone to wear a clean mask during the visit. The clinician may also wear additional protective equipment depending on the type of assessment.
  • We'll wash our hands with soap and water or a hydro-alcoholic solution and request that you also sanitize your hands at the beginning and end of the appointment. 
  • We'll offer the option of Telehealth phone or video meetings when a face-to-face visit is not necessary or for followup consultations/meetings.
  • We accept credit and debit cards as preferred methods of payment. Please no cash at this time. For contactless payment, online prepayment is available before the appointment.